We get TONS of questions about custom pieces. We have two different type of customizations, one item and commercial.
We never remove our logo from our products
One item pieces can be almost any product from Howl and Hide. We love putting initials or names on wallets and bags.
Commercial customization is where we put your logo on our products, This happens for large quantity orders.
if you have any more questions or for one item or Commercial customization please contact Howdy@howlandhidesupply.com
We hydrate and condition numerous times throughout the production process. When our products get to you it needs no conditioning. We love the natural aging in Patina, if you would like to add some shine to your products we recommend Black Leather N Rich
Warranty and Repairs
We stand by our products but we understand that shit happens. At Howl and Hide our warranty is simple, we have a lifetime warranty. That means if it breaks we fix it, and if we can't fix it we replace it. We do not cover normal wear and tare but if its a a manufacturing error, e.i. seam ripping and hardware issue we will fix it.
For any information regarding repairs and warranty please email firstname.lastname@example.org
Refunds / Exchanges
Our policy at Howl and Hide for any refunds is 7 days after you receive the item you can make a full refund if product is not used.
For any exchanges you have 30 days to exchange any item if its not used.
All personalized items are nonrefundable and nonexchangeable
All returns and exchanges need a receipet to be processed
For any further questions please contact Howdy@howlandhidesupply.com
COVID- the USPS has issued an advisory that their 2-3 shipping will be extended to 3-4 day shipping. We appreciate your patience and understanding during this time.
Our standard shipping methods are USPS First Class and Priority. At this time we do not offer expedited shipping options.
Please email if your country is not showing up as a viable shipping option. We can work to get a shipping estimate to you and help you to complete your order with us.
Goods Well Built
Luxury goods with a midwestern price.
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